Church policies

Customer service contact details

For questions about the church, services, ministries, giving, donation receipts, refunds, disputes, or cancellations, contact Jacksonville Kachin Baptist Church:

• Email: info@jkbcusa.online
• Phone: +1 904 238-4760
• Mail or visit: 3264 Townsend Blvd, Jacksonville, FL 32277
• Online contact form: Contact JKBC

Please include your name, gift date, amount, payment method, and a brief description of the issue when contacting us about a transaction. Do not email full payment-card details.

Return policy and process

JKBC is a religious nonprofit and does not currently sell or ship physical goods through this website. Therefore, product returns, exchanges, and shipping returns are not applicable.

If physical goods are offered in the future, the product page will provide item-specific fulfillment, return, exchange, and shipping terms before purchase.

Donation refund and dispute policy

Charitable donations are generally final. JKBC may consider a refund when a gift was made in error, duplicated, processed for the wrong amount, or made without the donor’s authorization.

How to request a refund

1. Contact us as soon as possible at info@jkbcusa.online or +1 904 238-4760.
2. Provide the donor name, transaction date, amount, and reason for the request.
3. Allow the church reasonable time to locate and review the transaction.

Approved refunds will normally be sent back to the original payment method. Processing time may depend on the payment provider and financial institution. Designated gifts that have already been spent or committed to their stated charitable purpose may not be refundable to the extent permitted by law.

Disputes

Please contact JKBC before opening a payment dispute so we can investigate and try to resolve the issue promptly. This does not limit any rights available to you under applicable law or your card issuer’s rules.

Cancellation policy

One-time gifts cannot be canceled after they have been fully processed, but they may be eligible for review under the refund policy above. A donor may ask to cancel or modify a future recurring donation at any time before the next scheduled charge by contacting JKBC or using the cancellation controls provided by the future payment provider.

JKBC does not currently sell subscriptions, event plans, or other automatically renewing commercial services through this website.

Legal and export restrictions

Donations and website use must comply with applicable United States laws, sanctions, anti-money-laundering requirements, payment-network rules, and restrictions imposed by the donor’s financial institution or payment provider. JKBC may decline, hold, return, or request additional information about a transaction when required by law or provider policy.

The church does not currently sell or export goods, software, technology, or regulated services through this website. Donations are not payments for goods or services, and no benefit or influence is guaranteed in exchange for a contribution.

Terms and conditions of promotions

JKBC does not currently offer commercial promotions, discount codes, sweepstakes, contests, or purchase incentives through this website. If a future event or campaign includes special promotional terms, those terms—including eligibility, dates, limits, and fulfillment details—will appear with that offer and will control over this general statement.

Website and giving terms

Purpose of the site

This website provides information about JKBC’s worship, ministries, charitable activities, contact options, and giving opportunities. Content may be updated without notice.

Donations

Contributions are voluntary and support the religious, educational, operational, and charitable purposes of Jacksonville Kachin Baptist Church, Inc. A campaign designation expresses the donor’s preference. If a designated need is fully funded, becomes impracticable, or no longer exists, JKBC may redirect the gift to a related ministry or area of greatest need, consistent with applicable law.

Receipts and tax matters

Donors are responsible for providing accurate contact information. JKBC may issue a receipt based on its records. Donors should consult their own tax adviser regarding deductibility; the website does not provide tax or legal advice.

Acceptable use

Users may not misuse the website, attempt unauthorized access, interfere with its operation, submit unlawful content, impersonate another person, or use the church’s name or logo without permission.

Privacy and payment information

When online giving is connected, payment details will be handled by the selected payment provider under its own security and privacy terms. JKBC will use information submitted through the site to respond to inquiries, administer gifts, maintain records, and carry out church operations.

Limitation

To the extent permitted by law, the website is provided as available without warranties regarding uninterrupted access. JKBC is not responsible for third-party services, provider outages, or external websites.

Governing law

These terms are governed by the laws applicable in the State of Florida, without limiting rights that cannot lawfully be waived. Questions should be directed to JKBC using the customer service details above.

Last updated: September 15, 2026.